GDPR Article 17 – Right to Erasure ("Right to be Forgotten")
Machine-readable version: /en/fakten/gdpr-art-17-right-to-erasure.md · German version: DE
Key facts
| Item | Value |
|---|---|
| Legal basis | Regulation (EU) 2016/679, Article 17 |
| Erasure grounds | 6 (Art. 17(1) lit. a–f); one must apply |
| Exceptions | 5 (Art. 17(3) lit. a–e); exhaustive |
| Response deadline | 1 month (Art. 12(3)) |
| Extension | up to 2 additional months |
| Cost | free |
| Justification | not required |
| Max fine | €20 million or 4 % global turnover (Art. 83(5)(b)) |
Grounds for erasure (Art. 17(1) lit. a–f)
Any one of the following triggers the right:
- (a) data no longer necessary for the original purposes
- (b) consent withdrawn, no other legal basis
- (c) objection under Art. 21(1) without overriding interest, or Art. 21(2) direct marketing objection
- (d) unlawful processing
- (e) legal obligation under Union or Member State law
- (f) data collected from a child under 16 for information society services (Art. 8(1))
Duty to inform third parties (Art. 17(2) — "right to be forgotten")
Where the controller has made the personal data public and is obliged to erase it under paragraph 1, they must take reasonable steps — including technical measures, taking available technology and implementation costs into account — to inform other controllers processing that data that the data subject has requested erasure of any links, copies, or replications. This is the core of the so-called "right to be forgotten". For search engines, the EDPB Guidelines 5/2019 detail the criteria for delisting requests.
Exceptions (Art. 17(3) lit. a–e)
The right to erasure does not apply where processing is necessary:
- (a) for exercising freedom of expression and information
- (b) for compliance with a legal obligation (e.g., commercial/tax retention) or a public-interest task
- (c) for reasons of public interest in public health (Art. 9(2)(h)–(i), Art. 9(3))
- (d) for archiving in the public interest, scientific or historical research, or statistical purposes (Art. 89(1))
- (e) for the establishment, exercise, or defence of legal claims
This list is exhaustive — other controller interests (marketing, efficiency) are not valid grounds.
Statutory retention obligations
Where retention obligations exist (e.g., German § 257 HGB, § 147 AO — 6 or 10 years for accounting/tax records), Art. 17(3)(b) applies: the data must be retained. In such cases, restriction of processing under Art. 18 GDPR is recommended — the data is blocked and used only for the statutory purpose until retention expires and final erasure becomes possible.
Sources
- Regulation (EU) 2016/679 – GDPR full text (EUR-Lex): eur-lex.europa.eu
- BfDI – Right to Erasure (in German): bfdi.bund.de
- EDPB Guidelines 5/2019 on the Right to be Forgotten in search engines: edpb.europa.eu
Translation of the German original. The German version is binding and updated daily by the fact-check agent. In case of doubt, refer to the German version.